FAQ
Platform Setup
Is there an onboarding process?
How do we get a Demo?
How long does a Trial last?
Do we need to be on Microsoft?
What's a Finding?
Can we use our own terminology?
Does it replace our CMMS?
Security & Data Protection
Is data secure and encrypted?
Is single sign-on (SSO) supported?
Where is our data held?
Do we (or you) own our data?
Who's behind AssetDriver?
Do you have Public Liability insurance?
Is it GDPR compliant?
Pricing, Billing & Support
How are we billed?
Does it include the Microsoft licences?
Is there a minimum number of users?
Are you VAT-registered?
Is there an SLA?
What support channels are available?
Can we change to Custom or Own It during the paid period?
Looking for more information?
Get support direct if you're already using our systems - or contact us if not.